Cancellation/Refund Policy
Bastioncoup believes in helping its customers as far as possible, and has therefore a considerate cancellation policy.
  • Bastioncoup undertakes all projects under the purview of Milestones that dictate the direction / road-map followed by the project.
  • All Web Design/ Development/ Applications are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute
  • Since Bastioncoup and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
  • Bastioncoup makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money, if paid for further development, is returned.
  • Bastioncoup also respects a decision made by a client to works with a different provider within 48 hours of the project initiation. In such a scenario Bastioncoup would refund the amount for the project that has been paid till date.
  • No cancellations are entertained for those Services that the Bastioncoup marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible. an authorized retailer of goods and services provided by BastionCoup.
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